Compliance matrix
Filter the portfolio by branch, landlord, duty, risk and due window. Unknown information stays visible instead of turning green.
Raq.com for Letting Agents
Know what is due across every property, and keep the evidence behind it.
Run property compliance, inspections, repairs and contractor work from one account. Raq.com keeps legal dates separate from operational targets and records who checked each decision.
Full access for 30 days. No card required.
Spreadsheet takeover with a dry run
Cited AI drafts with human approval
Scoped portals for tenants, landlords and contractors
Unlimited staff and external users on every plan
Lettings Workspace
A portfolio view backed by the original records.
Open the matrix for today's position, then follow any status through its property facts, rule version, certificate, service proof and remedial work.
Raq.com Lettings Workspace
Letting agency portfolio command centre showing compliance risks, repairs, inspections and upcoming due dates
Legal and working dates
Keep the statutory due date intact while managers plan earlier booking, chase and escalation dates.
Evidence chain
Store the current document, earlier versions, human reviews, tenant delivery and remedial confirmation together.
Move-in readiness
Check the property, tenancy and occupier gates before approving key release. Every blocker names the missing record.
Repairs and planned work
The repair report stays attached to the finished job.
Triage hazards, compare quotes, record approval limits, check contractor credentials and arrange access. Completion evidence goes through a separate agency check before closure.
01
A tenant reports the issue
The tenant link only exposes its current property and tenancy. Hazard answers feed a human triage queue, including an emergency state.
02
The agency controls the instruction
The work order records scope, priority, access, response target, completion target and approved spend. Comparable quotes keep the choice and reason.
03
Credentials gate dispatch
Public liability, Gas Safe and electrical competence can be required by trade. Expired or rejected evidence blocks dispatch.
04
Appointments keep every attempt
Access plans, rescheduling and no-access evidence remain in the job history. A failed visit creates the next attempt instead of closing the job.
05
A person verifies closure
The contractor records its work and supporting evidence. An authorised agency user checks the result and final cost before the repair closes.
Portfolio takeover
Review the import before it touches the portfolio.
Map your spreadsheet in the browser. Raq.com checks duplicates and conflicting identifiers, then gives you a dry-run result and issue file before you apply it.
Spreadsheet files up to 100,000 rows
Bring over CSV, TSV or XLSX files without asking an engineer to rework them first.
Conflicts shown by row
Duplicate references, external IDs and UPRNs appear before application. Clean rows can proceed without hiding the rejected ones.
Safe to repeat
Idempotency keys and source lineage keep a rerun attached to the same import and canonical property.
Human control
The system records advice and decisions as different things.
Raq.com can classify a certificate or draft a report. It cannot approve legal status, publish a rule, select evidence or close a material remedial without the recorded human step.
Cited document extraction
Each proposed field includes the page, source passage and confidence. Ambiguous matches wait for review.
Four-eyes rule publication
A rule needs authoritative sources, test cases, impact preview and a reviewer other than its author.
Restricted external links
Portal links expire, can be revoked and record access without storing a reusable raw token.
Append-only audit chain
Status, evidence, approval, import and portal actions keep the actor, time and before-and-after values.
Pricing
Choose by active property count.
Every plan includes the complete Lettings Workspace, unlimited staff and unlimited external landlords, tenants and contractors. Prices exclude VAT.
Lettings Portfolio
£239a month
Up to 250 active properties. Archived properties do not count.
- Complete compliance workspace
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Lettings Regional
£449a month
Up to 750 active properties. Archived properties do not count.
- Complete compliance workspace
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Lettings Group
£699a month
Up to 2,000 active properties. Archived properties do not count.
- Complete compliance workspace
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Need some room before changing plan? Extra active properties cost £0.35 each per month. Archived properties stay free.
Extra AI usage is available in one-off top-ups from £10. Competitor prices checked July 2026. The comparison basis and source links are recorded in the pricing review.
Questions
Before you move a portfolio
Does Raq.com replace our property management system?
No. Keep your accounting and core property records where they are. Lettings Workspace adds the compliance, evidence, inspection and maintenance controls that need a defensible history. The API, spreadsheet takeover and connector records preserve each source system.
Can a missing certificate show as compliant?
No. Missing facts stay unknown. Uploaded evidence remains under review until a person checks it, and move-in readiness stays blocked when a mandatory document, delivery proof or remedial is missing.
Can AI decide that a property is legally compliant?
No. AI produces a cited draft from the uploaded document. A person checks the fields and source passages before the evidence can be accepted.
How do contractors and tenants get access?
They use short-lived links restricted to the property, job or decision you selected. Links can be revoked at once. External users cannot browse the rest of your account.
Can we bring over a large portfolio?
Yes. Upload CSV, TSV or XLSX files, map the columns and run a dry run first. Conflicts appear in a downloadable issue file. Applying the import preserves source IDs so a repeated upload updates the same property.
Which jurisdictions are supported?
The data model separates England, Wales, Scotland and Northern Ireland. Rule content stays versioned by jurisdiction and effective date. A rule only becomes active after source citations, regression cases and independent review are recorded.
Is this legal advice?
Raq.com supports record-keeping, workflow and human review. Your agency and qualified advisers remain responsible for legal decisions, notices and published rule content.
What counts as an active property?
A property under current management counts. Archived and disposed properties remain available for history and exports without using the active-property allowance.
Put one branch through the full workflow.
Import the portfolio, review the compliance position and follow a repair through contractor verification and closure during the 30-day trial.
Start Your 30-Day Free TrialStart with a portfolio compliance scan
Send your details and we will arrange a review of one portfolio extract, including what can be imported and which records need a person to check. We reply within one working day.