Compliance matrix
Filter the portfolio by branch, landlord, duty, risk and due window. Unknown information stays visible instead of turning green.
Know what is due across every property, and keep the evidence behind it.
Run property compliance, inspections, repairs and contractor work from one account. Raq.com keeps legal dates separate from operational targets and records who checked each decision.
Full access for 30 days. No card required. England legal rules stay in beta until a qualified reviewer approves them.
- Spreadsheet takeover with a dry run
- Cited AI drafts with human approval
- Scoped portals for tenants, landlords and contractors
- Unlimited staff and external users on every plan
A portfolio view backed by the original records.
Open the matrix for today's position, then follow any status through its property facts, rule version, certificate, service proof and remedial work.
Raq.com Lettings Workspace
Letting agency command centre with compliance coverage, items due or expired, evidence awaiting review, open repairs, legal due dates in the next 30 days and unassigned mandatory work
Tap the screen to open it full size.
Legal and working dates
Keep the statutory due date intact while managers plan earlier booking, chase and escalation dates.
Evidence chain
Store the current document, earlier versions, human reviews, tenant delivery and remedial confirmation together.
Move-in readiness
Check the property, tenancy and occupier gates before key release. Every blocker names the missing record.
The repair report stays attached to the finished job.
Triage hazards, compare quotes, record approval limits, check contractor credentials and arrange access. Completion evidence goes through a separate agency check before closure.
-
A tenant reports the issue
The tenant link only exposes its current property and tenancy. Hazard answers feed a human triage queue, including an emergency state.
-
The agency controls the instruction
The work order records scope, priority, access, response target, completion target and approved spend. Comparable quotes keep the choice and reason.
-
Credentials gate dispatch
Public liability, Gas Safe and electrical competence can be required by trade. Expired or rejected evidence blocks dispatch.
-
Appointments keep every attempt
Access plans, rescheduling and no-access evidence remain in the job history. A failed visit keeps the job open for rebooking, and the next booking is recorded as a new attempt.
-
A person verifies closure
The contractor records its work and supporting evidence. An authorised agency user checks the result and final cost before the repair closes.
Review the import before it touches the portfolio.
Map your spreadsheet in the browser. Raq.com checks duplicates and conflicting identifiers, then gives you a dry-run result and issue file before you apply it.
Spreadsheet files up to 100,000 rows
Bring over CSV, TSV or XLSX files without asking an engineer to rework them first.
Conflicts shown by row
Duplicate references, external IDs and UPRNs appear before application. Every error row must be fixed before the import is applied, and the issue file keeps each one visible.
Safe to repeat
Idempotency keys and source lineage keep a rerun attached to the same import and canonical property.
The system records advice and decisions as different things.
Raq.com can classify a certificate or draft a report. It cannot approve legal status, publish a rule, select evidence or close a material remedial without the recorded human step.
Cited document extraction
Each proposed field includes the page, source passage and confidence. Ambiguous matches wait for review.
Four-eyes rule publication
A rule needs authoritative sources, test cases, impact preview and a reviewer other than its author.
Restricted external links
Portal links expire, can be revoked and record access without storing a reusable raw token.
Append-only audit chain
Status, evidence, approval, import and portal actions keep the actor, time and before-and-after values.
Choose by active property count.
Every plan includes every Lettings Workspace feature, unlimited staff and unlimited external landlords, tenants and contractors. Prices exclude VAT.
Lettings Portfolio
£239a month
Up to 250 active properties. Archived properties do not count.
- Compliance workspace (beta)
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Lettings Regional
£449a month
Up to 750 active properties. Archived properties do not count.
- Compliance workspace (beta)
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Lettings Group
£699a month
Up to 2,000 active properties. Archived properties do not count.
- Compliance workspace (beta)
- Repairs, inspections and contractor controls
- Unlimited staff and external users
- API, MCP and spreadsheet takeover
- AI allowance tied to the plan price
Need some room before changing plan? Extra active properties cost £0.35 each per month. Archived properties stay free.
Extra AI usage is available in one-off top-ups from £10.
Capability register
See what is available, bounded or planned.
This page and the application use the same reviewed register. A provider name or roadmap item does not count as a working connection.
- Live
- 1
- Beta
- 4
- Import only
- 1
- Planned
- 2
Workflow
BetaProperty compliance and evidence control
Property, tenancy, obligation, evidence, inspection and repair records are available with legal-content release boundaries.
Process, owner and evidence
- Current process
- Use the governed workflow and retain qualified judgement for legal conclusions.
- Owner
- Lettings vertical team
- Release gate
- Qualified England pack approval and production release gates remain open.
- Evidence
- Core workflows and property allowance tests pass. Reviewed 1 Aug 2026.
Content
BetaEngland legal rules and statutory workflows
Effective-dated rules and tests exist but the pack is not approved for production legal reliance.
Process, owner and evidence
- Current process
- Treat rules as controlled review material until a named qualified housing-law reviewer approves publication.
- Owner
- Legal content
- Release gate
- Qualified source-by-source review, disclaimer and publication record are required.
- Evidence
- Rule versioning, simulation and four-eyes controls have tests. Reviewed 1 Aug 2026.
Content
PlannedWales, Scotland and Northern Ireland legal packs
Separate reviewed jurisdiction packs are not available.
Process, owner and evidence
- Current process
- Do not apply England assumptions to another jurisdiction.
- Owner
- Legal content
- Release gate
- Each jurisdiction needs its own qualified owner, sources, tests and publication record.
- Evidence
- Jurisdictions remain isolated from live selection. Reviewed 1 Aug 2026.
Integration
PlannedProperty, accounting and communication connectors
No property, accounting or communication connector is available, and the workspace shows no connector surface.
Process, owner and evidence
- Current process
- Keep provider records in their source systems and bring data in through the API or a reviewed spreadsheet takeover.
- Owner
- Integrations team
- Release gate
- Each provider must pass authentication, mutation, retry, replay and repair gates.
- Evidence
- The unwritten connector tables were removed; no connector is represented as live. Reviewed 1 Aug 2026.
Migration
Import onlyReviewed spreadsheet takeover
Property data can be mapped, dry-run, reconciled and imported from files.
Process, owner and evidence
- Current process
- Review duplicates and row errors before committing an import.
- Owner
- Lettings vertical team
- Release gate
- Dry-run, scope and rollback evidence pass.
- Evidence
- Migration and reconciliation paths have tests. Reviewed 1 Aug 2026.
Billing
BetaLettings Stripe subscription billing
Application checkout and webhook code exists; production catalogue and test-mode verification remain release gates.
Process, owner and evidence
- Current process
- Use only after the production product and price mapping and full webhook rehearsal are approved.
- Owner
- Billing platform
- Release gate
- Synchronise products and prices, run test-mode checkout and verify webhook recovery.
- Evidence
- Local billing and capacity tests pass; operational evidence is fail-closed. Reviewed 1 Aug 2026.
Field
BetaInstallable lettings field app
Lettings Workspace can be installed as a scoped standalone app and retains inspection drafts in expiring account-and-user-scoped encrypted device storage.
Process, owner and evidence
- Current process
- Install from the workspace, prepare inspections online and review conflicts after reconnecting. A cold offline reload is not supported.
- Owner
- Field platform
- Release gate
- Cold offline reload, route optimisation, resumable media and server-driven device revocation remain required.
- Evidence
- Scoped manifest, encrypted draft integrity and current inspection sync behaviour have focused coverage. Reviewed 1 Aug 2026.
Platform
LiveREST API and MCP lettings operations
Lettings exposes the portfolio minimum across list, search, get, draft creation, update, controlled obligation transition and governed export.
Process, owner and evidence
- Current process
- Use explicit account scope; legal applicability and compliance decisions retain qualified-rule and approval gates.
- Owner
- Agent platform
- Release gate
- Branch scope, restricted records, guarded lifecycle, account-wide export and parity tests pass.
- Evidence
- Lettings API, MCP execution and parity contracts pass. Reviewed 1 Aug 2026.
Before you move a portfolio
Does Raq.com replace our property management system?
No. Keep your accounting and core property records where they are. Lettings Workspace adds the compliance, evidence, inspection and maintenance controls that need a defensible history. The API and spreadsheet takeover keep each record’s source system and ID.
Can a missing certificate show as compliant?
No. Missing facts stay unknown. Uploaded evidence remains under review until a person checks it, and move-in readiness stays blocked when a mandatory document, delivery proof or remedial is missing.
Can AI decide that a property is legally compliant?
No. AI produces a cited draft from the uploaded document. A person checks the fields and source passages before the evidence can be accepted.
How do contractors and tenants get access?
They use short-lived links restricted to the property, job or decision you selected. Links can be revoked at once. External users cannot browse the rest of your account.
Can we bring over a large portfolio?
Yes. Upload CSV, TSV or XLSX files, map the columns and run a dry run first. Conflicts appear in a downloadable issue file. Applying the import preserves source IDs so a repeated upload updates the same property.
Which jurisdictions are supported?
The data model separates England, Wales, Scotland and Northern Ireland. The England rule pack is in beta and is not yet approved for legal reliance. Packs for Wales, Scotland and Northern Ireland are planned. Rule content stays versioned by jurisdiction and effective date. A rule only becomes active after source citations, regression cases and independent review are recorded.
Is this legal advice?
Raq.com supports record-keeping, workflow and human review. Your agency and qualified advisers remain responsible for legal decisions, notices and published rule content.
What counts as an active property?
A property under current management counts. Archived and disposed properties remain available for history and exports without using the active-property allowance.
Put one branch through the full workflow.
Import the portfolio, review the compliance position and follow a repair through contractor verification and closure during the 30-day trial.
Start Your 30-Day Free TrialStart with a portfolio compliance scan
Send your details and we will arrange a review of one portfolio extract, including what can be imported and which records need a person to check.